Captain's Tavern in Pinecrest ignored my email completely so I thought I would share it with the world since we all had a bad time at $50 a pop (I edited it a bit for clarity):
Although we have had no complaints in the 50 times we have been to your restaurant over the years...last night was a heartbreak. a disaster. It was my friend's birthday. We treated 2 friends the bill came to $206.28.
Server No. 212 was the worst waitress we have ever had. We arrived at 6:30 and didn't leave till 9 pm. We don't usually take more than an hour and half to eat.
We never got our salad entree. It finally came after our main course. The waitress had major attitude. The sides didn't arrive till we asked for them. The appetizers came except one soup...it never came till we called the waitress over to ask where it was.
The lobster had black stuff inside which is red-orange roe undercooked. They argued that it was not undercooked (we summered in Maine, we know about lobster). Even the chef argued about it. The chef took it back and put it under the broiler and brought back a tough tail. Friend wouldn't eat it. Finally they brought a NEW lobster with the red-orange roe. We all had to wait for our friend to eat it as the rest of us all had finished our meals.
It just kept getting worse - we relied on the busboys for everything we needed. The waitress said it was not her fault that she was so slow because too many table sat down at one time. Wasn't true. She only had 3 tables of 4 and one table of 2. Only 2 tables sat down at the same time. She argued with us about everything. It was really awful. Anyone have a good Captain's Tavern story?