Use Ticketmaster you will get better seats and you can talk to a person.
I got tickets for a show at the Fillmore in Miami Beach on August 7th from Live Nation. I just got some more tickets today from Ticketmaster for the same show and they are better seats. I repeat, DO NOT buy tickets through Live Nation and don't bother calling Live Nation's 800 (814-9649) they can't help you they give you BS saying they have different tickets (remember this is a two month spread at their OWN venue). Speak to a live person because "best available" to a computer is meaningless especially at Live Nation: They suck at "best available." And to make it worse:
I paid $95 for 2 tickets and Live Nation hit me with a $19.90 "Convenience Fee" and a $5.15 order fee. Live Nation fee total was 1/4 of the price of the tickets. What "convenience" is it to do all the work myself online? It is convenient for Live Nation, they don't have to hire a person to answer the phone. Hey, Live Nation, you should be giving me a discount not charging me a premium. Live Nation Sucks!
4 comments:
I hate the fees too. They are like the hotel fees that add big time to the room charge. Maybe we should charge service fees at McDonalds and Burger King...and a Convenience fee of course.
I agree Live Nation sucks but so does Ticketmaster. You have to go directly to the box office to get tickets.
I bought tickets for a show through Ticketmaster and my brother-in-law bought it through Live Nation and his was a couple more dollars more and he had to go to will-call to pick up his tickets. Mine were mailed for free.
The cheapest way is to go the box office.
I'll have to agree this LiveNation is a total crock of shit!
At least with Ticketmaster, if you got tickets in your cart, you could purchase them.
At fricking LiveNation's shithole of a website, they kicked 5 pairs of Phish tickets out of my basket
before the timer hit zero, the sixth pair expired because their shitty overloaded server farm
couldn't take my money fast enough, only to tell me it had been 15 minutes, when in fact it only
gave me 10 minutes to complete the transaction.
(Hope you like your seats, Mr. Section 203 Row S, I donated those for ya!)
All I wanted was 2 pairs of ANY tickets for the 6/20 and 6/21 Alpine show, I was only able to scrape
up 2 lawns for 6/21 at 12:56PM, that's almost 3 hours of typing in captchas and reading useless
shitty error messages! With the amount of captchas I entered, I think I might have decoded War and Peace.
Then sometimes, I would get server errors that the server had just given up.
Or, maybe the main page would just give up serving the icons for the artist.
Or, sometimes it would go back to 1985 and just show text only on the main page.
And, the biggest joke of all, the "temporary" waiting room, which was in fact quite permanent.
Let's try and figure this out, OK? Maybe Live nation can't afford to purchase the bandwidth
or servers to handle the capacity?
Nope.
Let's do some math, hmmm, tickets were $42, that's pretty fair. Thanks Phish for
not gouging like some artists do. But wait, what's this $3.00 parking fee? Does that
cover me attempting to rip my muffler off in that pasture they call a parking lot?
Why do they charge $3.00 for each ticket? Obviously not all of us are driving solo?
More scams from LiveNation, that's all.
Oh, and thanks for the $4.50 facility fee
per person, too. I realize it must be tight since you don't make any money from
concessions and Phish probably doesn't pay to use the facility. :roll:
Hey, I have an idea, maybe you could update the website to stop dumping my
cart out with that $12.85 you collect from each ticket as part of your TICKET FEE!
What a novel idea, 49% of the total ticket cost for a $42.00 ticket is for LiveNation
to continue to bend us over again!
So, to summarize, in 4 hours, LiveNation could only do what it was supposed to to ONCE!
This took me 4 hours of typing in captcha phrases, waiting, clearing errors and watching
tickets in my cart disappear. I couldn't even purchase singles in the lawn!
Live Nation, you take the cake for the most criminal business of the year in my book!
And, what pisses me off even more is the fact that nothing will be done about it. Why?
Because they sold out. Who gives a shit how crappy the system is, as long as they don't
lose any money and the tickets get sold, who gives a shit, right?
I might sound like an old fart, but at least I used to be able to camp out in line and get tickets
without paying 49% in fees, and without the lady at the ticket window yanking the tickets out
of my hand only to give them to the next person in line hours before it is sold out.
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